Privacy Policy

Effective Date: 29.07.2024

At Dogan Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect:

Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information: For transactions, we collect payment details including credit card numbers, billing information, and other necessary financial data. Note that payment processing is handled through secure third-party providers.

Website Usage Information: We collect information about your visit to our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. Cookies are small files placed on your device that help us understand how you interact with our site.

2. How We Use Your Information

To Process Transactions: We use your personal and payment information to process orders, fulfill purchases, and manage your account.

To Communicate with You: We may use your email address to send you order confirmations, shipping updates, newsletters, and promotional offers. You can opt out of marketing emails at any time by following the unsubscribe link provided in the email.

To Improve Our Website: We analyze website usage and performance to improve our services, enhance user experience, and tailor content to your preferences.

For Customer Support: We may use your contact information to respond to your inquiries, provide support, and resolve any issues related to your orders or account.

3. How We Protect Your Information

Security Measures: We implement industry-standard security measures to protect your personal and payment information from unauthorized access, disclosure, alteration, or destruction. This includes encryption technologies and secure server protocols.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain business records.

4. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, marketing, and website analytics. These providers are contractually obligated to safeguard your information and use it solely for the purposes for which we have engaged them.

Legal Requirements: We may disclose your information if required by law, or in response to legal processes, regulatory requests, or to protect the rights, property, or safety of Dogan Jewelry, our customers, or others.

5. Your Choices and Rights

Access and Update: You have the right to access, update, or correct your personal information by logging into your account or contacting our customer support team.

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

Thank you for trusting Dogan Jewelry with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.